Ask the Librarian
At the Reference Desk, Paige the library owl 🦉 answers your questions using the books on the Library's own shelves, and shows you exactly which articles she used.
Open it from 🦉 Ask in the top bar, or go to /ask.
Type your question for Paige and tap 🦉 Ask Paige. She flies around the shelves and comes back with an answer and the books she found it in.
Ask a question
- Type your question in the box. For example: "how do I prevent diaper rash?"
- Tap 🦉 Ask Paige. While she looks, you see Checking the shelves…
- Read her answer. Under it, From the shelf 📚 lists the articles she used. Tap one to read the whole thing.
Not sure what to ask? Tap one of the suggested questions. Ones marked 🔥 are popular right now.
What Paige can and cannot do
- She answers only from the Library's own articles. If nothing on the shelves covers your question, she tells you she could not find it rather than guessing.
- She is not a doctor. Her answers are community knowledge, not medical advice.
- If your question sounds like you are in distress, she adds links to the Safety page and the crisis line (call or text 988 in the US and Canada).
Daily allowance
| Who | Questions per day |
|---|---|
| Signed-in members (any tier) | 20 |
| Visitors who are not signed in | 5 |
The page shows how many questions you have left today. The count resets at midnight on your own clock. If you run out, Paige asks you to come back tomorrow, or to sign in for more if you are a visitor.
From search
If a search finds nothing, tap 🦉 Ask Paige this instead to send the same words to Paige.
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